Contact information

CONTACT INFORMATION

KAVALE is operated by Kaiping Nomona Plumbing Technology Development Co., Ltd..

Customer Service Email:
info@kavaledesign.com

Business Hours:
Monday–Friday, 9:00 a.m.–6:00 p.m. China Standard Time (UTC+8), excluding public holidays.

Response Time:
We normally respond to customer inquiries within 1–2 business days.

Order Inquiries:
When contacting us about an order, please include your full name, order number, and the email address used to place the order.

Returns:
Please do not return any product without contacting us and receiving prior authorization.

After a return is approved, our customer service team will provide the correct return instructions and return address.

For questions about products, orders, shipping, returns, or other customer service matters, please contact us at info@kavaledesign.com.